Support Team


Cindy Smith

Executive Assistant & Investor Relations Coordinator

Cindy Smith provides administrative support as the Executive Assistant to Dan Stephenson. She oversees Investor Relations, managing client accounts, directly interacting with Rancon investors, and facilitating investor communications.
Cindy joined Rancon in 2013.


Melissa Endresen

As Controller for the Rancon Group, Melissa Endresen is responsible for Financials, Oracle Team Lead, Capital Calls, Budgets, Cash Flow, Project Analysis and other fiscal related duties. During her career she has served as an office manager, and a data inventory control manager for various companies. Melissa joined Rancon in 2002.

Lori Huot
Accounts Payable Lead Analyst

As Accounts Payable Lead Analyst, Lori Huot is responsible for Accounts Payable, Accounts Receivable, Banking, Vendor Relationships, and the reconciliation of accounts for the Rancon Group and more than 80 Rancon Group partnerships. Lori works closely with staff to assure all Rancon Group accounts are current and functioning according to Generally Accepted Accounting Standards. Lori joined Rancon in 2000.

Tami Collins

As Bookkeeper, Tami Collins oversees Payroll, Bank Reconciliations, Accounts Receivable, banking, and Tax Reporting for the Rancon Group and more than 80 Rancon Group partnerships.  Tami joined Rancon Group in 2004.

Monica Howard
Senior Accountant

As Financial Analyst, Monica Howard’s responsibilities include analyzing financial data, monitoring variances, and identifying trends. Her primary area of focus is on Europa Village and the upcoming expansion. She prepares the financial package for Europa Village, as well as assists with the construction budget for the expansion. During her more than twenty years as an accounting professional, she has worked as a senior accountant for a large regional CPA firm, an accounting manager for a local manufacturing company, a business partner in a small, local construction company, and as an analyst for the largest privately held manufacturer and distributor of medical supplies in the country. She holds a Bachelor of Arts in Business Administration with a concentration in Accounting. She is also a licensed Realtor. Monica joined Rancon in 2017.


James Flores
Digital Engagement Manager

James Flores is responsible for the graphic design of  Europa Village, and Europa Village Estates. In addition, James oversees maintenance and programming modifications to the sites. James has a background in real estate brokerage and has been a Web designer since 2005. He has been involved with more than 30 major Website projects and is the recipient of the Bank of America Award for Business. James joined the Rancon Group in 2011.

Lory Ryder
Digital Media Specialist

As Digital Media Manager, Lory Ryder's responsibilities include Rancon Group Website Development and managing of Rancon Group website. Designing interactive media for commercial and land development projects. Producing video for brochures, social media as well as website. Managing Branding awareness of Rancon Group. Lory joined Rancon in 2018.